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Common Help Topics

If you have never placed an order with HPC before, please complete our New Customer Form and email it along with your W-9 form and tax exempt form (if applicable) to
Click here (or you can click on your username in the upper right hand corner) to see the GPO accounts that have been associated with your login (or to request changes). NOTE: You must be logged in to manage your account information.
Learn how to use HPC’s Online Customer Portal to shop online and track your order history with this instruction manual.
Learn how to use HPC’s Online Education Concierge Portal.
Please feel welcome to email our HPC customer care team at or call us at (219) 922-4868 if you have a question or need help.